Reference

How 42bet Handles Your Personal Data

Your privacy is not a checkbox we tick — it shapes how we build every part of your account experience at 42bet.

Data You ControlTransparent CollectionSecure StorageRight to AccessIndia Account Holders
Explore Lobby Read FAQ
42bet How 42bet Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to access, correct or delete your personal data, or if you have any questions about how we process it, our privacy support team is reachable through the channels below.

Email Support Send your data request or privacy query to our dedicated privacy address. Include your registered account email so we can locate your record and respond accurately within the committed timeframe.
Live Chat Our live chat is available around the clock from the account dashboard. For privacy requests raised via chat, an agent will log the request formally and confirm the reference number with you before closing the session.
Account Help Centre The Help Centre under your account settings carries a dedicated Privacy section where you can submit a structured data-access or data-deletion request. Submissions there are routed directly to the privacy team.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We keep your data only as long as your account is active or as required by applicable law in your region.

Cookie Use

We set session cookies to keep you logged in, and analytics cookies to understand how pages are used. You can manage cookie preferences from the settings panel at any time. Declining analytics cookies does not affect account functionality.

Account Security

Account access is protected by password hashing and optional two-factor authentication. We flag unusual login attempts — for example, a new device or location — and prompt you to verify identity before proceeding further into the account.

Data Retention

Active account data is retained for the lifetime of your account. After you close your account, we retain only what applicable law in India requires us to keep, and we delete or anonymise the rest within 30 days of the legal retention window closing.

Payment Data Handling

Payment details processed via UPI, Paytm or PhonePe are not stored on 42bet servers beyond the point of transaction confirmation. We hold only a masked reference, never the full credentials, so your payment accounts remain protected.

Your Right to Request Changes

You may request a copy of all personal data we hold on your account, ask us to correct inaccuracies, or request deletion where local law permits. Requests are processed within seven business days and you receive written confirmation of the outcome.

Who Has Access

Access to your personal data inside 42bet is role-restricted. Only staff performing account operations, compliance checks or payment support can view your data, and every access event is logged with a timestamp and staff identifier for audit purposes.

Your Privacy Policy Questions

The questions below cover the most common things account holders ask about how we handle personal data, what we track, how payments like UPI and Paytm factor into data collection, and how to exercise your rights under this policy.

We collect your name, email address, phone number, and any payment identifiers you use — such as a UPI handle or Paytm-linked mobile number — along with device information and activity logs generated when you use the platform.

We share data only with payment processors needed to clear your UPI, Paytm or PhonePe transactions, and with any service providers directly supporting platform operations. We do not sell your data to advertisers or data brokers under any circumstances.

After account closure, we retain only the data that applicable law in India requires us to hold. Everything else is deleted or anonymised within 30 days of the mandatory retention period ending, and you can request a timeline specific to your account.

Yes. Submit a data-access request through the Help Centre privacy section or via our support email. We will compile your data and deliver it in a readable format within seven business days, with written confirmation once it is sent.

Payment credentials passed through UPI or PhonePe are handled entirely by those payment networks. We receive only a masked transaction reference once your deposit clears and never store your full payment account details on our servers.

We use session cookies for login continuity and analytics cookies to understand platform usage. Analytics cookies can be declined from the cookie settings panel without affecting your ability to log in, make deposits or access any part of your account.

Use the Help Centre privacy form or contact our support team via live chat or email. State clearly whether you are requesting a correction or deletion, include your registered email, and we will confirm receipt within 48 hours and resolve it within seven business days.

Related Pages

Sparta FAQ Eye of Horus About Us